Effective Date: 2026-06-04 Last Updated: 2026-06-04
These Terms of Service ("Terms") constitute a legally binding agreement between AqlData ("Company," "we," "us," "our") and you, the business entity or individual professional ("Customer," "you," "your") accessing or using the AqlData procurement insights service available at https://data.heyvaql.com (the "Service").
By accessing the Service, placing an order, or using any output provided through the Service, you confirm that:
If you do not agree to these Terms, do not use the Service.
AqlData provides business-to-business procurement insights derived from public EU procurement registries (OCDS — Open Contracting Data Standard) and related publicly available sources. The Service includes:
Data sourcing disclaimer: The underlying procurement records processed by our Service are published by EU and national contracting authorities under open-data mandates. We apply entity resolution, normalization, and analytical enrichment to derive insights outputs. We are not the original publisher of the underlying procurement records, and we make no representation that such records are complete, error-free, or current beyond our last processing date.
Access to the Service is provided on a subscription basis. Available plans, pricing, and features are described at data.heyvaql.com/pricing. Current plans include:
Payments are processed by Payoneer as our third-party payment provider. We do not store payment card data. By subscribing, you authorize recurring charges at the frequency specified in your plan.
Subscriptions renew automatically unless cancelled. You may cancel at any time from your account dashboard or by emailing desk@data.heyvaql.com. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods, except where required by applicable law.
We will provide at least 30 days' notice before changing subscription pricing. Continued use after the notice period constitutes acceptance of the new pricing.
You may use the Service and its outputs exclusively for your internal business purposes, including:
You must not:
All analytical methodology, entity-resolution models, software, and presentation of outputs are the intellectual property of AqlData. Nothing in these Terms transfers ownership of our intellectual property to you.
The underlying OCDS procurement records are published as open data by government authorities. We do not claim ownership of those records. Our value-add — entity resolution, enrichment, and analytical presentation — is our proprietary work product.
Any data or information you provide to us (e.g., specific research queries, target scope configurations) remains your property. We use it solely to deliver the Service to you.
Each party may receive confidential information from the other in the course of the business relationship. Each party agrees to hold the other's confidential information in confidence and not to disclose it to third parties without prior written consent, except as required by law. This obligation survives termination of these Terms for a period of three (3) years.
Our processing of personal data in connection with the Service is described in our Privacy Policy (data.heyvaql.com/privacy). Where you are an EU-based organization and our Service involves us processing personal data on your behalf (as data processor), we will execute a Data Processing Agreement (DPA) incorporating Standard Contractual Clauses (SCCs) upon your written request to desk@data.heyvaql.com.
You acknowledge that our primary data processing infrastructure is located in Turkey, and you consent to this transfer in connection with service delivery, subject to the safeguards described in our Privacy Policy.
THE SERVICE AND ALL OUTPUTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AqlData MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
The Service is an analytical insights tool. All business decisions remain the sole responsibility of the Customer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
These limitations reflect the nature of a data insights service based on publicly available records and the corresponding pricing structure. Nothing in this clause limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless AqlData and its officers, employees, and agents from and against any claims, damages, costs, and expenses (including reasonable legal fees) arising from:
These Terms commence on the date you first access the Service or place an order and continue until terminated.
You may terminate your subscription at any time by emailing desk@data.heyvaql.com or through your account dashboard. Termination takes effect at the end of the current billing period.
We may suspend or terminate your access immediately, with notice, if:
Upon termination, your right to access the Service ceases. Provisions that by their nature should survive (including Sections 6, 9, 10, 11, 13, and 14) continue to apply.
These Terms are governed by the laws of Turkey, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved through good-faith negotiation within 30 days shall be referred to the Istanbul Arbitration Centre (ISTAC) for binding arbitration under its applicable rules. The language of arbitration shall be English. This arbitration clause does not prevent either party from seeking urgent injunctive relief from a court of competent jurisdiction.
Note to Customer: If your organization's standard contracting requirements mandate a different governing law or dispute resolution mechanism, contact us at desk@data.heyvaql.com to discuss commercial terms.
These Terms, together with our Privacy Policy and any applicable order confirmation, constitute the entire agreement between the parties regarding the Service and supersede all prior communications.
If any provision of these Terms is held to be unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Notices to us should be sent to desk@data.heyvaql.com. We will send notices to the email address associated with your account.
Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, governmental action, or internet infrastructure failures.
AqlData, operated from Turkey. Full postal address provided on request via desk@data.heyvaql.com.
Email: desk@data.heyvaql.com
Legal notes. Items requiring professional execution are handled by advisors: Turkish corporate registration and tax by a licensed accountant, and EU Standard Contractual Clauses executed with EU customers on request. For EU-resident customers with specific data-processing or governing-law requirements, contact us to arrange a Data Processing Agreement (DPA).